Rates

ACC subsidised physiotherapy session
Initial $20 | Subsequent $12
If your injury is the result of an accident, and ACC agrees to cover your treatment we will only require a small co-payment charge for your visit. The inital charge is for that particular injury – or for a review after 3 months or longer since last treatment.

Private physiotherapy session
Initial $50 | Subsequent $40
Your condition does not have to be accident related and you can self refer. The inital charge is for that particular injury/condition – or for a review after 3 months or longer since last treatment

Missed appointment fee
$25 charge for appointments not cancelled at least 2 hours before the appointment time.

You can see us without a doctors referral by emailing or phoning us to arrange an appointment. We can assess your injury or condition, complete the appropriate paperwork, and if required, we can refer you to a doctor, specialist, orthopaedic surgeon or radiology.

We are an accredited ACC provider and can help you with forms. If your injury is the result of an accident, there is a small co payment charge for your visit. There may be a charge for materials, e.g. strapping. (If your application for treatment is declined by ACC, we will invoice you for the private physiotheraphy session costs). If you are a visitor to New Zealand you are also covered by ACC, if you have an accident during your stay that causes an injury. Your condition does not have to be accident related to consult a physiotherapist

Cancelling an appointment

Please phone us if you cannot attend an appointment. If your appointment is not cancelled at least 2 hours before the appointment time, we will need to charge a missed appointment fee.

Patient care policy

We are committed to providing you with the best service possible. Your feedback is always welcome. If you or your family has any concerns it is best to talk things over with us, wherever possible. If you wish to be anonymous there is a Compliment and Complaint form available from the waiting room. If the problem is not resolved you can write to us at the address below or telephone the Health and Disability Commissioner's office on 0800 11 22 33.

Compliments and complaints

We are committed to providing you with the best service possible. Your feedback is always welcome. If you or your family has any concerns it is best to talk things over with us, wherever possible. If the problem is not resolved you can write to us at the address below or telephone the Health and Disability Commissioner's office on 0800 11 22 33.